Extended Team Model (ETM)
We offer a robust Extended Team Model (ETM) to help organizations scale their technology and business operations efficiently. Whether you need to expand your in-house team with specialized expertise or require an entire team to manage projects, our ETM services provide dedicated, contract-based resources tailored to your needs.
We partner with global enterprises, startups, and system integrators to provide seamless, integrated teams that function as an extension of your organization—delivering results while ensuring complete alignment with your goals and processes.
How Our ETM Works
- Requirement Analysis: Collaborate with you to understand your project scope, required skills, team structure, and delivery timelines.
- Talent Acquisition: Source and deploy vetted professionals with the right expertise and mindset.
- Team Integration: The extended team adopts your tools, processes, and organizational culture for smooth collaboration.
- Ongoing Support & Scaling: Scale up or down based on project demands with retained knowledge and operational continuity.
Why Choose Our ETM Services?
- Access to a Global Talent Pool
- Cost-Effective Scaling without Operational Overhead
- Fast Deployment with Shorter Hiring & Onboarding Cycles
- Dedicated Teams with Knowledge Retention
- Control, Transparency, and Seamless Collaboration
- Full IP and Data Security Compliance
24×7 Managed IT Services
To complement your extended team, we offer 24×7 Managed IT Services that ensure operational excellence, proactive support, and complete visibility into your IT infrastructure. Our managed services are ideal for clients seeking continuous IT operations, optimized performance, and SLA-based outcomes.
Key Offerings Under Managed Services:
- 24×7 Monitoring & Support: Proactive issue detection, incident resolution, and system health checks around the clock.
- ServiceNow-Driven IT Service Management: Streamlined ITIL-based service delivery across incident, change, and problem management modules.
- HAM (Hardware Asset Management): Track and manage physical assets from acquisition to retirement with real-time visibility.
- SAM (Software Asset Management): Ensure compliance, reduce software overspend, and maintain control over license usage.
- CMDB (Configuration Management Database): Centralized inventory of infrastructure components and relationships for better change control and impact analysis.
- Compliance and Governance: Robust processes ensuring IT governance, data protection, and regulatory compliance.
Global Reach, Local Excellence
With our global delivery model, we support clients across North America, Europe, Asia-Pacific, and the Middle East. Our teams work with cultural intelligence, multilingual capability, and a deep understanding of regional business environments.
Let’s Build Together
Whether you're looking to extend your team for a specific project or want full-fledged 24×7 Managed IT Services with ServiceNow, HAM, SAM, and CMDB capabilities—we bring the people, process, and technology to scale your success.